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Web design: terms and conditions
Quotations and estimates
A firm quotation can only be given for a website when all the content has been received and all the features of the site discussed. Any estimate given under any other circumstances is for general guidance only.
Quotations remain valid for 30 days from the date they are given.
Site content
Unless otherwise agreed in advance, it is the client's responsibility to provide all textual content for a site in text, doc or rtf format and all artwork and images as gif, png or jpg files. The client must accept liability for ensuring all such material is free from copyright restrictions and must indemnify Terry Gault/insites web design against any costs or damages arising, for example, but not limited to, libel or copyright actions arising from the use of the supplied content.
For any changes to the site requested after the original quotation has been given, the client will be offered an amended quote.
Sites containing adult and certain other types of content may be restricted in the number of ISP services available. The costs of providing services such as hosting may therefore be higher than generally advertised on this site.
Hosting
Where a site is to be hosted by the client's service provider, the client has sole responsibility for ensuring that all necessary actions have been completed by, and any necessary information is available from, that provider in order to upload the site and its features. Where this information or access cannot be provided for any reason, but the site has been built, full payment remains immediately due. Any dealings requested between Terry Gault and the client's ISP will be chargeable in addition to site building costs.
Domain name transfers
Where the client already has a domain name but wants it transferred, all dealings with the IPSTAG holder to release that tag, and any charges they make, are the responsibility of the client. Any dealings requested between Terry Gault and the IPSTAG holder will be chargeable in addition to site building costs.
Payment
Payment for work on sites, obtaining a domain name or hosting must be made in advance, For complete new sites, payment may, by arrangement, be made 50 per cent before site building commences and 50 per cent upon completion of the work. Sites will usually be viewable in finished form, but only made active on the client's server upon receipt and clearance of the final payment.
Payment should be by cheque or bankers draft.
Guarantees
Terry Gault/insites endeavours to check that any site works optimally on a wide range of modern browsers. If, within 12 months, any error should arise from the construction of a site, we will make all efforts to remedy such errors at no cost to the client. This guarantee is invalidated if the site codes have subsequently been worked on or amended by a third party.
Third parties
Terry Gault/insites has no liability for any failure of any services relating to a website that are subject to an agreement between the client and a third party. However, we will do our best where, for example, the client's host goes out of business, to relocate the site to a new server at minimal cost.